Agent T&C's

2026 Agent Commission Program - Important changes to the Agent Program in 2026!

Agent Commission - NEW Rules effective 1st November  2022  

QUALIFIED AGENT defined as:

  1. A Qualified Agent has a minimum of Three (3) Qualified Customer(s)* with Qualified Order(s).
  2. A Qualified Agent has read, reviewed and signed the Chrisco Terms and Conditions of the Agent Agreement
  3. A Qualified Agent has completed the online ACL Training

If you were an active Agent in 2024 you would have received a letter from Chrisco with your 2024 Commission information along with important information to the changes to our Agent program in 2024.  The changes to the program are reflected in the Qualified Agent definition and Qualified Customer definitions, for your review, but are explained in greater detail in the letter you will receive.  In the letter you will receive more detail and the Agreement and Training information. 

You must have signed your Agent Agreement and completed your ACL training by 18th October 2023.  If you have not completed these steps by this date then you will no longer be eligible for Chrisco's Agent Program after this date.

QUALIFIED CUSTOMER(s)* defined as:

  1. The customer(s) must be either:
    1. a current and active customer on whose behalf the Agent places its order; or
    2. New to Chrisco, meaning (not currently in the Chrisco database) signed by the Agent in the current year;
  2. The customers’ orders must be qualified orders and must be fully paid by the Final Payment Date;
  3. The customers cannot live at the same address or have the same delivery address as the Agent; and
  4. The customer must be active. If the qualified customer has not placed a qualified order within any two consecutive year's they will be removed as a qualified customer for the Agent.

 

QUALIFIED ORDER(s)* defined as:

  1. The Agent’s Order is not included in the calculation of Agent Commission and is not part of the qualified order(s) calculation;  
  2. The combined value of the qualified order(s) must exceed $2,000; and
  3. Qualified Orders exclude all Discounts, Apple Products, Alcohol, Gift Cards, Vouchers & Travel.

 

How the Agent Commission is calculated?

If all qualifications are met, this table shows how the tiered Agent commission is earned.  As a Qualified Order is an order exceeding $2,000, no commission is earned on the first $2,000 of each Qualified Order (shown in the example below).

 

Tiered Commission Structure

 

2024 Commission % tiers

Paid by Cheque or Direct Deposit

by December 2024

OR

Roll it over on Account to be applied to the Agents 2025 Order

Hamper (Food Hampers) 

Qualified Customer(s) with Qualified Order(s) of less than $2,000

0%

OR

0%

Qualified Customer(s) with Qualified Order(s) of over $2,001 but under $10,000 is earned at

8%

OR

10%

Qualified Customer(s) with Qualified Order(s) of over $10,001 but under $20,000 is earned at

10%

OR

12%

Qualified Customer(s) with Qualified Order(s) of an amount greater than $20,001 – Maximum Level

12%

OR

15%

Merchandise (Non-Food Hampers)

Qualified Customer(s) with Qualified Order(s) of (combined must be over $2,000 total between Merchandise and Hamper)

2%

OR

3%

Apple Products, Alcohol, Gift Cards & Travel

No Commission payable

Note: We will be communicating with you in October 2025 to discuss your estimated Agent earnings and ask if you want your earnings applied to your account to put towards your 2026 order, or if you would like them paid out to you in December via Cheque or Direct Deposit.

Example of an Agent Commission calculation

Jane, the Agent, has an order value of her own of $900; she has 6 Customers associated with her Agent Account; however, this year, only 5 of those customers have Qualified Order(s).

Janes Agent Order Value $900 (not included in the calculation)

Qualified Customer(s) 5

Qualified Orders(s)    $17,650 

          Hamper           $12,500

          Merchandise   $  5,150

Earned Agent commissions are tiered.  Here is an example using Jane the Agent’s information.

 

Tiered Commission Structure
(The Agent earns no commission on the first $2,000)

 

2024 Commission % tiers

Paid by Cheque or Direct Deposit

by December 2024

OR

Roll it over on Account to be applied to the Agents 2025 Order

Hamper (Food Hampers) 

Qualified Customer(s) with Qualified Order(s) of less than $2,000

$0

OR

$0

Qualified Customer(s) with Qualified Order(s) of over $2,001 but under $10,000 is earned at ($12,500 – $10,000 – $2000) = $8000

$640

OR

$800

Qualified Customer(s) with Qualified Order(s) of over $10,001 but under $20,000 is earned at ($12,500 – 10,000) = $2,500

$250

OR

$300

Qualified Customer(s) with Qualified Order(s) of an amount greater than $20,001 – Maximum Level (12,500 – 20,000) = zero

$0

OR

$0

Merchandise (Non-Food Hampers)

Qualified Customer(s) with Qualified Order(s) of (combined orders between Hamper and Merchandise exceeds $2,000) is earned at

($5,150) = $5,150

$103

OR

$154.50

Total Commissions Calculated

$993.00

OR

$1,254.50

Jane the Agent could choose in November to have her Commission paid to her in early December by Direct Debit for $993.00 OR she could choose to roll over $1,254.50 onto her account to pay for her 2026 Order.